Refund Policy

Refunds

Because orders are processed manually and may be made-to-order, refunds are reviewed case by case.

Damaged or wrong items

If the product arrives damaged or incorrect, contact support with clear photos of the item, packaging, and order details.

Size issues

Please choose your size carefully before payment. If the wrong size was sent due to an order mistake, contact support for review.

Returns

Do not ship items back without contacting support first. Return eligibility depends on the condition of the product and the fulfillment status.

Processing time

If a refund is approved, the payment is returned through the original PayPal invoice payment method when possible.